PSYCHOLOGY 4 CHANGE Phone: 0490 454 427

Our Practitioners and their Specialised Fields

All of our Practioners are registered with the AHPRA* or the AASW* and are able to assess, diagnose and treat a variety of conditions. To find out exactally what a psychologist does please visit the Australian Psychological Society website at www.psychology.org.au
* Australian Health Practitioner Regulation Agency * Australian Association of Social Workers
Appointments available thru telehealth
Dr Sri Kolli
MA(Psych), PhD(Psychology) Clinical Psychologist
Counselling of: Adults, Elderly, Couples,Migrants, GroupsAvailable for: Nursing Home visits.Languages: English, Telugu & Hindi
Stress, Sleep, Alcohol & Drug Issues, Gambling, Work Issues, Grief & Loss, Psychotic Disorders, Bullying Domestic Violence, Relationships, Chronic illness, Depression, Bipolar Disorder, Generalized Anxiety Disorder, Panic Attacks, Specific Phobias, OCD, Social Phobias, PTSD, Suicial Risk, Terminal illness, Trauma & Abuse, Adjustment Disorders, Acculturation Issues, Migrant Issues, Carer Issues, Pain Management, Intellectual Disability & Acute Mental illness​
Appointments available thru telehealth
Mrs Hestelle Gerryts
M.So.Sc, MCPT, MAASW (Acc) AMHSWPsychotherapist and Clinical Counsellor
Counselling of: Children (3-11 years), Adults, Elderly, Couples, Families, Groups (7-10 people)Languages: English & Afrikaans
Acculturation Issues, Adjustment Disorders, Anger Management, Bullying, Conflict Resolution, , Relationships, Depression, Dissociative Disorders, Personality Disorders, Domestic Violence, Generalised Anxiety, Grief & Loss, Low Self Esteem, Refugee trauma, Migrant Issues, , Panic Attacks, Poor Motivation, Pregnancy, Psychosomatic illness, PTSD, Relationship, Self-Harm, Sexual Abuse, Sleep, Social Phobia, Specific Phobia, Stress, Trauma & Abuse, Victimisation, Work Issues, Parenting, Separation Anxiety, Carer Issues, Learning Disorders, Autism
To Be Advised

To Be Advised
At Psychology 4 Change, we pride ourselves on providing effective,
affordable and accessible psychological treatments to those in need.
Effective
Our practitioners use treatments that are effective and they tailor treatment to meet the patients’ individual needs and goals. Our practitioners are qualified across a wide range of treatment methods such as; Cognitive Behaviour Therapies (CBT), Acceptance & Commitment Therapies (ACT), Solutions Therapy and Play Therapy.
Affordable
We still Bulkbill patients with a Mental Health Care Plan to ensure our services remain sustainable and affordable.
Accessible
We have experienced psychological practitioners working thru telehealth, some up to 7 days a week, to ensure our services remain accessible. Some of our practitioners are even multilingual. We endeavour to accommodate with urgent appointments when required. We offer individual, couple & family therapies and accommodate Children (3-12yrs), Adolescents (13-18yrs) and Adults (19+) suffering from all types of psychological issues and psychosocial problems. Let us match up your patient to one of our practitioners. You are welcome to call our friendly reception staff while your patient is with you to book an appointment
• Have your GP develop a Mental Health Care Plan (MHCP)
• Have your GP draw up a Referral Letter to “PSYCHOLOGY 4 CHANGE” nominating the initial 6 sessions.
• The GP can give both to you to take to your first visit at Psychology 4 Changeor they can email them directly on your behalf to reception@psychology4change.com.au
• Call the Psychology 4 Change to book your appointment e on phone: (03) 9794 6336 or 0490454427
​P4Change Pty Ltd T/A Psychology 4 Change ABN: 63 600 091 772
Service Information for Doctors
Psychology 4 Change is definitely a “One-Stop-Shop” for all your patients’ psychological needs.
At Psychology 4 Change, we pride ourselves on providing effective, affordable and accessible psychological treatmentsto those in most need.
What we need from you….

• Develop a Mental Health Care Plan (MHCP) with your patient present.
• Draw up a Referral Letter to “PSYCHOLOGY 4 CHANGE”
• Give the MHCP and REFERRAL LETTER to patient or email direct to us.
​• Get your patient to call our office for an appointment.a

Frequently Asked Questions

​DO I NEED A REFERRAL?
To get your sessions bulk-billed by Medicare, we require a Mental Health Care Plan from your doctor. This will entitle you to an initial 6 sessions and, after review by your doctor, you may be eligible for a further 4 sessions.
Private patients do not need a referral from their GP to attend Psychology 4 Change, but fees do apply.
If your account is to be paid by a third party or you are wishing to obtain rebates for our services (e.g. TAC, WorkCover, Victims of Crime, DVA, etc) you will need to bring along a copy of your referral letter from your GP.
WHAT DO I NEED TO DO BEFORE THE APPOINTMENT?
You will be required to fill in a 'Patient Registration Form' when you attend your first appointment. You will also have to complete a ‘consent form’ stating that you have read and agree to the information on this form. Please bring your Mental Health Care Plan (referral) and your Medicare Card, otherwise you may have to pay for the appointment (approx. $130).
WHAT HAPPENS IF I CANCEL AN APPOINTMENT OR FAIL TO ATTEND?
Our SMS reminders are automatically sent out 2 days (48 hours) before your appointment time. Please make sure we have your correct mobile number listed if you wish to receive these appointment reminders.
If you need to cancel or change an appointment, we require 48hrs notice. If you give us less than 48hrs notice, or if you fail to attend your appointment, you will be charged for the cost of your consultation. Medicare and other agencies do not pay for cancellation fees and payment is your responsibility.
This policy is enforced with no exceptions to allow us to continue to be able to offer our bulk-billing service to everyone. If you receive an invoice, dont get frustrated, just bring it along to your psychologist at your next appointment and you can discuss the situation with them. It is up to your psychologist to decide whether the fee will be waivered or whether a payment plan can be organised. As you can appreciate, our practitioners pay for the use of their consulting rooms and if you do not attend your appointment they do not earn any income for the hour.
A simple phone call is also appreciated if you are unable to attend as we often need to fit in clients requiring urgent assistance.
Thank you for your understanding.
WHAT SHOULD I EXPECT AT THE APPOINTMENT?
Many therapies last between 6-10 sessions, depending on the severity or complexity of your situation. During your first appointment, we will discuss your current situation, thoughts and feelings and how you ended up where you are today. You may be asked to complete one or more questionnaires to assess your situation more specifically and to provide us with information on which we can gauge your progress over the course of therapy. At the end of the first session, we will discuss your treatment options and discuss your treatment goals.
WILL THE MATERIAL WE DISCUSS REMAIN CONFIDENTIAL?
Psychologists will not divulge information about you unless: 1. you specifically authorize (normally in writing) the release of that information; 2. the release of that information is to protect you or others from harm; or 3. the release of that information is required by law.
CAN I GET ACCESS THE CONTENTS OF MY FILE?
In accordance with the current privacy legislation, you can obtain access to the information contained in your file in certain circumstances. A fee applies for this service and you may be required to make an appointment to discuss the contents of your file (e.g. results of a psychological test).
WHAT HAPPENS TO THE INFORMATION THAT IS DISCUSSED / COLLECTED?
Information about you is collected as part of the treatment process. This may include your personal details, assessment results, and progress notes. This information is stored in locked filing cabinets and is only accessible by the qualified psychologists and reception staff at Psychology 4 Change. We all respect that the information contained in your file is private and confidential. Permission will be obtained from you if your treating psychologist is to discuss your information with any other person (this includes a partner also in therapy or any other health professionals).
HOW MUCH WILL EACH APPOINTMENT COST?
Patients with a Mental Health Care Plan are still Bulkbilled the cost refunded through Medicare for up to 10 sessions per calender year.
Private patients cost can be up to $160 per session.
If you have ancillary cover for psychological services on your private health insurance, you may be able to claim a rebate from your private health fund.
THIRD PARTY BILLING
Some people are eligible for third party billing (e.g. TAC, WorkCover, Victims of Crime, DVA, their employers, or other agencies). This means that someone, other than yourself or medicare, will be responsible for paying for your consultations (cancellation fees excluded). All third-party billing agencies only cover the cost of your consultations if you have a current claim and a written referral from your GP. It is your responsibility to ensure that a current referral, your claim number and billing details are brought to the appointment, otherwise you will be required to pay the bill on the day.
WHAT DO I DO IF MY PRACTITIONER STOPS WORKING AT PSYCHOLOGY 4 CHANGE?
Sometimes things change and practitioners leave for their own reasons - whether it be for their own health, other work or study committments, to have a baby, or simply because private practice wasn't for them. Your file and private details remain with Psychology 4 Change and in these cases, you have several options available:
1) you can continue your treatment with the practitioner if they are able to accommodate you at another location (providing permission to Psychology 4 Change to provide a photocopy of your file to the practitioner)
2) you can continue your treatment at Psychology 4 Change with another practitioner that, with your permission, will have access to your file to continue your treatment
3) you can discuss with your practitioner if there is another practitioner outside of Psychology 4 Change, who would be best to continue your treatment. In this case, you will need to provide permission if you wanted a copy of your file to be transferred to another practitioner.
Our friendly reception staff and your practitioner will be more than happy to assist you through this transition if a change is needed.
Please note that Psychology 4 Change will hold your original file for 7 years (for children, it is until they reach the age of 21), so even if you opted to see your treating practitioner in another location, or even someone outside of our practice, you are always welcome to return to use our service.
Tel: 0490 454 427 Email: reception@psychology4change.com.au